Overview

Collabor is an interactive technologies company. We build online communities for Enterprises. Collabor leverages the convergence of Telecom, Internet, Media and Entertainment or TIME (as we call it).

For Enterprises, we design, build and manage online communities which further their information sharing, employee collaboration, customer community building and broadly, to harness their collective intelligence for innovation, management and support.

Our approach is collaborative (and hence our name) and we work with our users and partners in designing, developing and operating their communities, to achieve true and measured transformation.

While doing so, we commit to work really hard to make it simple and interesting for everybody associated with Collabor – users, partners and employees.

Collabor is built on the ethos of customer satisfaction through creative ideas and impeccable execution. To achieve this Collabor makes sure that it is constantly innovating its ideas, service offerings, processes,  people and execution capability.

Collabor is a US company and has its development offices in India .

What is an Enterprise Online Community?

An Enterprise Online Community is created when an Enterprise builds an online presence with the express purpose of building an online community using social networking tools and technologies. An Enterprise community may be built for different purposes

• internal collaboration or innovation,
• external engagement or support;
• Knowledge share between internal and external communities

The community can do so by using multiple collaborative tools like – Blogs, forums, wikis, videocasts, audiocasts, chat, Q&A, Polls, Tagging and Bookmarking, etc.

Most people are using one or more social networking sites like myspace, facebook, orkut, linkedin, youtube, etc and are already familiar with how these sites and their features work. The biggest draw to this social computing is

• intuitive interfaces that need no formal training to use and
• instant gratification and on demand content that make its adoption quick and effective.

Imagine the power of this networking in your Enterprise

• A simple thought germinated in an obscure corner of the community can transform into a path breaking innovation with collective participation;
• Real-time knowledge sharing across geographies and business divisions;
• Corporate vision, results and culture can be shared across all employees at the same time;
• Employee directories can become profiles and employees can find or group with each other based on their skills and common interests;
• Customers can be participants in your product and service through valuable inputs, feedback, criticism and accolades.

Why build an online community?

Enterprises should build online communities:

• to enhance employee collaboration with easy to use and intuitive tools
• to enhance customer participation in your value chain
• to build a interactive knowledge organization (as against a static knowledge repository)
• to share organizational policies and procedures in a consistent and always available manner
• to extend your current investment in your online corporate identity
• to move your website from an information site to an interactive site
• to become a new age, new ideas, up with the times organization
• to be able to communicate with the new entrants in the workforce in their choice of platform
• to shift customer support volumes from expensive and inefficient call centers

FAQ's

Questions & Answers